Overview
At GAPG Innovations LLC | soundmoneyliving.com, we are committed to providing high-quality digital products. This Refund Policy outlines our No Refunds policy for digital products purchased through our platform. By purchasing from our site, you agree to the terms of this Refund Policy.
No Refunds Policy
Due to the nature of digital products, all sales are final. Once a purchase is completed, no refunds, exchanges, or cancellations will be provided under any circumstances, except where required by law. This policy is in place to protect the integrity of our products and to prevent unauthorized use or distribution.
Limited Exceptions
Although our standard policy is No Refunds, we recognize that certain situations may warrant review. We may consider a refund only under the following limited circumstances:
1. Technical Issues: If the product is proven to be defective or fails to function as described, and the issue cannot be resolved within 14 days of purchase. Proof of the defect and troubleshooting steps may be required.
2. Incorrect Product Delivery: If you receive a product that differs from the one you purchased, we will work to correct the issue by providing the correct product. If the issue cannot be resolved, a refund may be issued.
Requests for refunds under these limited exceptions must be submitted within 14 days of purchase. Requests submitted after this period will not be considered.
Non-Refundable Situations
Refunds will NOT be issued in the following cases:
1. Change of Mind: Refunds are unavailable if you no longer want the product after purchase.
2. Incompatibility: If the product is incompatible with your system, this information was provided before purchase.
3. Unauthorized Use: Refunds will not be issued if there is evidence of product use, access, or download.
4. Failure to Follow Instructions: Refunds will not be issued if you fail to follow the instructions provided for proper access or use of the product.
Affiliate Products
If you purchase products through affiliate links, please refer to the refund policy of the respective vendor. GAPG Innovations LLC is not responsible for refunds on third-party products. Our role is limited to providing the affiliate link and not managing the transaction.
Chargeback Policy
We strive to resolve all customer concerns in a timely and professional manner. Initiating a chargeback without contacting our support team first may result in a dispute process where evidence of product access, downloads, and use will be provided to the payment processor. This may affect your eligibility for future purchases. We reserve the right to limit or block access to our products or services for accounts with chargeback history.
Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. It is the customer’s responsibility to review the policy before making a purchase. Continued use of our site after any modifications signifies your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Return Policy we encourage you to contact us using the details below:
www.soundmoneyliving.com
GAPG Innovations LLC - Sound Money Living
701 E Franklin Street Suite 105 #1055
Richmond, VA 23219
The page was last updated on: 1 Nov 2024